Privacy Policy

Protecting your personal data is our top priority. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and mobile app (collectively, our 'Services'). We treat your information strictly confidentially and process it solely in accordance with applicable data protection laws.

This document outlines our practices regarding the handling of your data while you access and use our Services.

Please read this Privacy Policy carefully. By using our Services, you agree to the data processing practices described herein. If you do not agree with this policy, please refrain from using our Services.

In this Privacy Policy you will learn:

• How we collect data
• What data we collect
• Why we collect this data
• Who we share the data with
• Where the data is stored
• How long the data is retained
• How we protect the data
• Updates to this Privacy Policy

What data do we collect?

We primarily collect two types of data:

Non-personal data: This is anonymous information collected during your use of our Services that cannot be used to identify you. It consists mainly of technical and aggregated usage data.

Personal data: Information that can be used to identify you directly or indirectly. To create a user account, we only require your name and email address. We also collect the files and maps you actively upload. If we combine non-personal data with personal data, the combined information will be treated as personal data.

Automatically Collected Information (Telemetry and Analytics): We automatically collect certain information about your device and interaction with our services. This includes your IP address, browser type, operating system, screen resolution, and approximate location data. We also collect usage data such as session duration, feature usage (e.g., map uploads), and error logs.

How do we collect data?

We collect data in the following ways:

• Automatically when you interact with our Services (e.g., technical session data).
• Directly from you when you provide it to us, such as when sending an email or uploading files.
• From third-party providers if you choose to log in using platforms like Facebook or Google.

Why do we collect this data?

We use your data for the following purposes:

• To provide and maintain our Services;
• To train, test, and improve our machine learning models and algorithms using the files you upload (processed without direct personal connection whenever possible);
• To continuously develop and adapt our platform to user needs;
• To respond to support requests and feedback;
• To analyze usage patterns for statistical purposes;
• To ensure data security and prevent fraud;
• To comply with legal obligations and regulatory orders;
• To send you relevant updates or marketing materials (you can opt out of marketing emails at any time);
• To ensure the correct rendering of complex UI elements and layout generation tools based on your device specifications (Performance of a Contract / Legitimate Interest);
• To analyze usage data, feature interaction counters, and error logs to improve platform stability and user experience (Legitimate Interest);
• To understand our global audience and localize our services using approximate location and language preferences (Consent / Legitimate Interest).

Who do we share data with?

We share your data with trusted service providers who assist us in operating our platform, such as cloud hosting providers.

We will only disclose your data if legally required, to defend legal claims, to protect the rights and safety of our users, or in the event of a corporate transaction (such as a merger or acquisition). We do not sell your personal data to third parties.

Cookies and Similar Technologies

We and our authorized partners use cookies, web beacons, and similar tracking technologies to improve navigation, analyze performance, and ensure the security of our Services.

We use Google Analytics with IP anonymization enabled. You can opt out of Google Analytics at any time via our cookie banner or through your browser settings.

For more details, please review our Cookie Policy. We will never share your email address or direct contact information with advertising networks without your explicit consent.

Where do we store the data?

Non-personal data

Non-personal data may be stored and processed globally.

Personal data

Personal data may be stored in the EU, the USA, or other countries (such as South Korea, Taiwan, or Israel) where necessary to provide our Services or comply with the law.

How long do we retain the data?

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, provide our Services, or comply with legal retention requirements. If you delete your account, associated personal data will be deleted unless legal obligations require us to keep it.

How do we protect your data?

We utilize secure hosting infrastructures protected by firewalls. Data transmitted across most areas of our Services is encrypted using HTTPS.

We process your personal data only when:

• It is necessary to fulfill a contract with you;
• We have a legal obligation to do so; or
• It supports our legitimate business interests, provided these do not override your privacy rights.

As a resident of the European Economic Area (EEA), you have the right to:

• Request access to the personal data we hold about you;
• Request data portability in a common format;
• Request the correction of inaccurate data;
• Request the deletion of your data;
• Object to or restrict the processing of your data;
• File a complaint with a relevant data protection authority.

Please note that these rights may be subject to regulatory exceptions.

If we transfer data internationally outside the EEA, we ensure that appropriate contractual safeguards (e.g., Standard Contractual Clauses) are in place to guarantee an equivalent level of protection.

Rights for California Residents (CCPA)

California residents have specific rights regarding access to and deletion of their data under the California Consumer Privacy Act (CCPA).

Please contact us using the information below to exercise these rights.

We do not sell personal data as defined by the CCPA.

Updates to this Privacy Policy

We reserve the right to modify this Privacy Policy as needed. The version published on our website is the current and active one. We will notify you in advance of any material changes. Continued use of our Services after changes take effect constitutes your acceptance of the updated policy.

Contact Us

If you have questions regarding this Privacy Policy or how we handle your data, please contact us at: